Quality Management in Public Service
Nowadays the efficient use of quality management systems and methods is becoming an important requirement in the institutions operating in the field of public services. The article deals with some elements of the quality efforts in public health, public administration and higher education. My aim is to give an overview of the most important features and operational pieces of experience of quality management systems in the public services in order to make the institutions of these sectors able to adapt those quality management approaches, systems and methods which meet the requirements of their clients and of the organization. �
Volume (Year): 4 (2007)
Issue (Month): 01 ()
|Contact details of provider:|| Web page: http://www.gtk.uni-miskolc.hu/|
More information through EDIRC
When requesting a correction, please mention this item's handle: RePEc:mic:tmpjrn:v:4:y:2007:i:01:p:75-80. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: ()
If references are entirely missing, you can add them using this form.