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Can We Talk of Empathy in Online Communication in Education and Business?

Author

Listed:
  • Alexandru Trifu

    (Professor Ph.D., “Petre Andrei†University of Iasi, Romania)

Abstract

The development is not only from the economic point of view, but also from the human perspective. We used information and experiences in the field, corroborated with my own experience and with the pandemic and post-pandemic realities, in order to highlight that empathy is a very sensitive and necessary factor for the human development Thus, it’s about a psychological feature of someone, the power to train each and every person’s capabilities and skills to get profit, in the case of firms, or to achieve behavioral performance and standards in education. The conclusion is obvious: in online conditions of teaching and working, with a high level of stressors, the empathy mean of action is diminishing. The results indicate that the face-to-face students increased their knowledge of the subject material at a higher percentage than the online students. In businesses, the use of empathy is also beneficial for win-win strategies.

Suggested Citation

  • Alexandru Trifu, 2021. "Can We Talk of Empathy in Online Communication in Education and Business?," Anuarul Universitatii „Petre Andrei” din Iasi / Year-Book „Petre Andrei” University from Iasi, Fascicula: Drept, Stiinte Economice, Stiinte Politice / Fascicle: Law, Economic Sciences, Political Scien, Editura Lumen, Department of Economics, vol. 28, pages 300-305, December.
    • Handle: RePEc:lum:rev11d:v:28:y:2021:i::p:300-305
    DOI: https://doi.org/10.18662/upalaw/83
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    More about this item

    Keywords

    empathy; human development; stressors; performance; profit;
    All these keywords.

    JEL classification:

    • K1 - Law and Economics - - Basic Areas of Law
    • K2 - Law and Economics - - Regulation and Business Law
    • K4 - Law and Economics - - Legal Procedure, the Legal System, and Illegal Behavior

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