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Impact of ICT in Smalltowns in India: A Case of Public Access to Internet


  • Balwant Singh Mehta
  • Megha Shree


Over the period, number of cybercafés has shrunk in urban India and increased in towns in India. Consequently, people in towns have started recognising the importance of cybercafés and accessing information on education, income and welfare programmes from such public access centres. In this context, it is essential to understand from the policy perspective that whether these cybercafés are improving the well being of the masses living in towns and rural areas. The study based on two midsize towns, Firozabad and Bhadohi in India find that majority of cybercafé users belonged to upper social group, highly qualified, young male and students. They were regular users and visit cybercafés for gathering information relate to mainly education and employment. They are able to achieve their life-goals but challenges of slow internet speed, limited power availability, lack of enough computers and space at cybercafés limits its usage.

Suggested Citation

  • Balwant Singh Mehta & Megha Shree, 2015. "Impact of ICT in Smalltowns in India: A Case of Public Access to Internet," Knowledge Horizons - Economics, Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest, vol. 7(4), pages 28-36, December.
  • Handle: RePEc:khe:journl:v:7:y:2015:i:4:p:28-36

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    References listed on IDEAS

    1. Kiran Gopakumar Rajalekshmi, 2007. "E-Governance Services Through Telecenters: The Role of Human Intermediary and Issues of Trust," Information Technologies and International Development, MIT Press, vol. 4(1), pages 19-35, October.
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