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Quality Evaluation in Service Organizations

Author

Listed:
  • Gheorghe Alexandru

    ("Dimitrie Cantemir" Christian University)

Abstract

Efforts to define and evaluation of service quality demonstrates many points of view on this understanding in comparison with management products specific interpretations. This complex and often contradictory context does not imply a waiver of the expert economic analysis, but determined to focus on identifying the role of different quality levels of services on the functioning of economic organizations.

Suggested Citation

  • Gheorghe Alexandru, 2011. "Quality Evaluation in Service Organizations," Knowledge Horizons - Economics, Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest, vol. 3(1-2), pages 52-55, March-Jun.
    • Handle: RePEc:khe:journl:v:3:y:2011:i:1:2:p:52-55
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