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Effective Consumer Protection Frameworks in a Global and Digital World

Author

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  • M. Goyens

    (European Consumer Organisation)

Abstract

The author describes the mismatch between the twentieth-century consumer law and twenty-first-century market developments, qualified by globalization and digitalization. She calls for a digital planet proof consumer policy, which needs to focus on strong enforcement of consumer rights, among other things via international and cross-sector networks of enforcement agencies.

Suggested Citation

  • M. Goyens, 2020. "Effective Consumer Protection Frameworks in a Global and Digital World," Journal of Consumer Policy, Springer, vol. 43(1), pages 195-207, March.
  • Handle: RePEc:kap:jcopol:v:43:y:2020:i:1:d:10.1007_s10603-019-09423-2
    DOI: 10.1007/s10603-019-09423-2
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    Cited by:

    1. A. Mathios & H.-W. Micklitz & L. A. Reisch & J. Thøgersen & C. Twigg-Flesner, 2020. "Journal of Consumer Policy’s 40th Anniversary Conference: A Forward Looking Consumer Policy Research Agenda," Journal of Consumer Policy, Springer, vol. 43(1), pages 1-9, March.
    2. Assel O. Syurikpayeva & Zhazira O. Omirali & Nurgul E. Baigelova & Sovetzhan A. Yntymakov & Elmira B. Kurmanaliyeva, 2021. "Comparative analysis of issues of the legal mechanism of consumer protection in Kazakhstan and foreign countries based on the norms of sustainable development," RIVISTA DI STUDI SULLA SOSTENIBILITA', FrancoAngeli Editore, vol. 0(2), pages 187-201.
    3. H. Li & A. Nill, 2020. "Online Behavioral Targeting: Are Knowledgeable Consumers Willing to Sell Their Privacy?," Journal of Consumer Policy, Springer, vol. 43(4), pages 723-745, December.

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