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How the practice of Emotional Intelligence enhances positively, delivering high-quality standards in Food Services at all stages

Author

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  • JOANNA SARANTOPOULOU

    (Advanced School in Tourism Education of Crete, Ministry of Tourism)

Abstract

As competition in Tourism market increasing rapidly, the need for qualitative services become a reality. Tourists and travelers in general ...

Suggested Citation

  • Joanna Sarantopoulou, 2017. "How the practice of Emotional Intelligence enhances positively, delivering high-quality standards in Food Services at all stages," Tourism Research Institute, Journal of Tourism Research, vol. 16(1), pages 50-58, June.
    • Handle: RePEc:jtr:journl:v:16:y:2017:i:1:p:50-58
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    File URL: http://indexing.jotr.eu/Jotr/Volume16/V16-3.pdf
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    More about this item

    Keywords

    Intelligence; empathy; service; qualititative;
    All these keywords.

    JEL classification:

    • Z32 - Other Special Topics - - Tourism Economics - - - Tourism and Development

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