IDEAS home Printed from https://ideas.repec.org/a/jle/journl/v4y2017i4p51-76.html
   My bibliography  Save this article

Social Media And Citizen Centered Public Service Approach

Author

Listed:
  • Özge UYSAL ÅžAHÄ°N

    (Çanakkale Onsekiz Mart Üniversitesi/TÜRKİYE)

Abstract

Social media applications that have developed along with Web 2.0 technologies have begun to affect every aspect of life. As the number of users of applications such as Blogs, YouTube, Facebook, Twitter and Linkedn increased, Not only individualsbut also private and public institutions and organizations with NGOs started to use them. Especially in the public sector, which is transformed with the approach of New Public Management (NPM), the importance of social media is increasing. It seems unlikely that technological advancements will be considered for governments that are trying to pass the citizen-centered public service perception within the framework of NPM. In this context, it is necessary to answer the questions of how social media applications will have an impact on citizen-centered service perception, plus and minus sides and how these applications can be used within the context of that service concept. In this study, an evaluation and suggestions will be made by trying to answer these questions.

Suggested Citation

  • Özge UYSAL ÅžAHÄ°N, 2017. "Social Media And Citizen Centered Public Service Approach," JOURNAL OF LIFE ECONOMICS, Holistence Publications, vol. 4(4), pages 51-76, October.
    • Handle: RePEc:jle:journl:v:4:y:2017:i:4:p:51-76
    DOI: 10.15637/jlecon.223
    as

    Download full text from publisher

    File URL: https://ratingacademy.com.tr/ojs/index.php/jlecon/article/view/159/137
    Download Restriction: no
    File URL: https://libkey.io/10.15637/jlecon.223?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:jle:journl:v:4:y:2017:i:4:p:51-76. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Mehmet ÅžAHÄ°N (email available below). General contact details of provider: https://journals.gen.tr/index.php/jlecon .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.