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Knowledge Creation in Manufacturing Firms: A Case Study


  • Gunmala Suri


Knowledge Management (KM) is an interlinked business process that captures and provides access to a collective knowledge of an organization. KM is an audit of "intellectual assets" that highlights unique sources, critical functions and potential bottlenecks, which hinder knowledge flows to the points of use. It protects intellectual assets from decay; seek opportunities to enhance quality of decisions, services and products by adding intelligence, value and providing flexibility. Knowledge management complements and establishes organizational initiatives like Total Quality Management (TQM), Business Process Re-engineering (BPR) and organizational learning by providing a new and urgent focus to sustain competitive position.

Suggested Citation

  • Gunmala Suri, 2007. "Knowledge Creation in Manufacturing Firms: A Case Study," Journal of Global Economy, Research Centre for Social Sciences,Mumbai, India, vol. 3(4), pages 279-286, December.
  • Handle: RePEc:jge:journl:346

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    More about this item


    Indian Economy; knowledge management; case study; TQM;

    JEL classification:

    • H0 - Public Economics - - General
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
    • L87 - Industrial Organization - - Industry Studies: Services - - - Postal and Delivery Services


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