IDEAS home Printed from https://ideas.repec.org/a/jda/journl/vol.49year2015issue5pp395-404.html
   My bibliography  Save this article

Information systems (is) in the supply chain management (scm): A case of liquefied petroleum gas (lpg) of bangladesh

Author

Listed:
  • Akram Hossain, Md
  • Mehedi Hasan, Md
  • Niaz Ahmed

    (University of Dhaka, Bangladesh
    Omicon Group, Bangladesh
    Omera Petroleum Limited, Bangladesh)

Abstract

A supply chain is the set of values adding activities connecting the enterprise’s suppliers and its customers. Flow of Information has become a crucial function in setting objective, drawing strategy, taking right decision regarding supply chain of LP Gas throughout the whole country by linking the supplier, manufacturer, distributor, dealer/ retailer and customer to achieve optimum productivity, overall satisfaction and joyful relationship at competitive costing. As LP Gas is a necessary commodity, quick and effective information system helps a manager to understand the customer response, their demand, inventory in stock, amount to be produced, time frame and location of delivery. This study, we have focused on application of information systems in the supply chain of LPG industry. Here we used multi-method to get the best result. The study is compiled with the help of both primary and secondary data. We have collected data from 152 respondents in the relevant field. To achieve objective properly we developed a semi-structured interview schedule for collecting the information. We have analyzed our data by employing descriptive statistics and Cronbach’s alpha test. This paper illustrated the role of IS in sourcing, network designing, transportation, inventory management, forecasting, aggregate planning, setting goal, benchmarking the goal, troubleshooting from very beginning of the supplier relationship to the end customer relationship keeping smooth internal information flow throughout the process. We found that, if we apply information systems in all steps and drivers of supply chain of LPG industry then it can develop the integrated supplier relationship, strong internal supply chain management, maintain the customer relationship management and so on. This study we have also given some recommendations to the LPG industry of Bangladesh for applying information systems in the supply chain process.

Suggested Citation

  • Akram Hossain, Md & Mehedi Hasan, Md & Niaz Ahmed, 2015. "Information systems (is) in the supply chain management (scm): A case of liquefied petroleum gas (lpg) of bangladesh," Journal of Developing Areas, Tennessee State University, College of Business, vol. 49(5), pages 395-404, Special I.
  • Handle: RePEc:jda:journl:vol.49:year:2015:issue5:pp:395-404
    as

    Download full text from publisher

    File URL: http://muse.jhu.edu/journals/journal_of_developing_areas/v049/49.6.hossain.html
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    Liquefied Petroleum Gas (LPG); Supply Chain Management (SCM); Supplier Relationship Management (SRM); Customer relationship Management (CRM);
    All these keywords.

    JEL classification:

    • L95 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Gas Utilities; Pipelines; Water Utilities
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:jda:journl:vol.49:year:2015:issue5:pp:395-404. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Abu N.M. Wahid (email available below). General contact details of provider: https://edirc.repec.org/data/cbtnsus.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.