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Passion For Excellence-Emerging Face of Banking Business


  • Dr. Rajaram Nathji Wakchaure

    (Lecturer in Commerce, Arts, Commerce and Science College, Rahata. (University of Pune))


In the advent of information technology, Indian banking sector is transforming in its structure, work culture, systems and procedure. Different technological advancements have changed the face of banking business where electronic system, in terms of different e-channels draw banker and customer attention to experience innovative services. Among these, mobile banking is almost untouched area in Indian banking context. Present study is an attempt to analyze the adoption and usage of mobile banking service among Indian banking customers as well as banks. The paper concludes that mobile banking services are at its infancy where a lot of efforts are required to further develop this technology in Indian banking sector. Customers do not prefer mobiles for banking services due to high charges, slow data transmission and insecurity. The paper suggests improving the technology and spreading awareness among thea masses.

Suggested Citation

  • Dr. Rajaram Nathji Wakchaure, 2010. "Passion For Excellence-Emerging Face of Banking Business," Journal of Commerce and Trade, Society for Advanced Management Studies, vol. 5(1), pages 86-89, April.
  • Handle: RePEc:jct:journl:v:5:y:2010:i:1:p:86-89

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    Rice productivity Short-term credit; Roissa and Farmars;

    JEL classification:

    • A0 - General Economics and Teaching - - General
    • C0 - Mathematical and Quantitative Methods - - General


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