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Employee Engagement, Training and Career Development (Tata Tele Services Limited – A Case Study)


  • Shikha Vashishtha

    (Research Scholar, Mewar University, Gangrar, Chittorgarh, Rajasthan.)


Employee engagement is generally the level of commitment and involvement an employee has towards his or her organization and its core values and beliefs. An engaged employee is presumed to be aware of business context, and work dynamics with colleagues and peer groups to improve performance within the job for the benefit and excellence of the organization. It is a positive attitude held by the employees towards the organization and its values. The paper focuses on how employee engagement is an antecedent of job involvement and what should a company do to make the employees engaged. The scope of the study is limited to one organisation i.e. Tata Tele Services which is one of the major players in the Indian services sector. The paper attempts to do an analysis of employee engagement strategies adopted by the organisation on the basis of the widely accepted Ten Cs Model of Employee Engagement.

Suggested Citation

  • Shikha Vashishtha, 2016. "Employee Engagement, Training and Career Development (Tata Tele Services Limited – A Case Study)," Journal of Commerce and Trade, Society for Advanced Management Studies, vol. 11(1), pages 101-108, April.
  • Handle: RePEc:jct:journl:v:11:y:2016:i:1:p:101-108

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    References listed on IDEAS

    1. Swaminathan J., 2010. "Essential Components of Employee Engagement - A Study with Reference to TNSTC, Kumbakonam," Advances In Management, Advances in Management, vol. 3(12), December.
    2. Sharma Baldev R. & Raina Anupama, 2010. "Determinants of Employee Engagement in a Private Sector Organization: An Exploratory Study," Advances In Management, Advances in Management, vol. 3(10), October.
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    More about this item


    Job Involvement; Employee Engagement; Career; Progression Policy.;

    JEL classification:

    • A0 - General Economics and Teaching - - General
    • C0 - Mathematical and Quantitative Methods - - General


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