IDEAS home Printed from
   My bibliography  Save this article

Nature and Forms of Conflict in the Tea Industry of Assam with Special Reference to Dibrugarh District


  • Dayananda Nath

    () (Associate Professor, Department of Commerce, Duliajan College & Research Scholar, Department of Commerce, Dibrugarh University, Assam. India)

  • Seema S. Singha

    () (Professor, Department of Commerce, Dibrugarh University, Assam, India)


Conflict is an inevitable aspect in any organization. Conflict has an impact on individual, groups and organization. Often managers tend to devote a major portion of their productive time on conflict management. From an organizational perspective, conflicts may be simple and inevitable but their impact can be far reaching and critical that conflict management has to be given enough attention. The right amount of conflict will impact an organization in a positive fashion and will ensure to achieve its pre-oriented objectives. However, conflict which hamper organizational functioning that needs to be checked. Management’s perception to earn maximum profit and offer minimum benefit to their workers, whereas workers’ perception to achieve maximum benefit (both monetary and non-monetary) and offer minimum profit for their proprietor. These differences in perceptions are the root cause of conflict in tea gardens. The natures of conflicts in the tea gardens are both monetary as well as non-monetary. To get proper information questionnaire schedules are arranged considering the nature of conflict based on factors like: (i) management’s response on claims by workers to improve their existing housing condition (ii) satisfaction with the amount of compensation in case of industrial accident/occupational hazard, sickness (iii) problems with the changes of managerial personnel (iv) attitudes of workers with their present job and (v) class/role conflict among various categories of workers. After analysis of collected data actual problems have been sorted out and finally this paper concludes by offering suggestion to overcome these problems.

Suggested Citation

  • Dayananda Nath & Seema S. Singha, 2015. "Nature and Forms of Conflict in the Tea Industry of Assam with Special Reference to Dibrugarh District," Journal of Commerce and Trade, Society for Advanced Management Studies, vol. 10(2), pages 28-33, October.
  • Handle: RePEc:jct:journl:v:10:y:2015:i:2:p:28-33

    Download full text from publisher

    File URL:
    Download Restriction: no

    More about this item


    Tea Industry; Conflict Management; Industrial Accident; Occupational Hazard; Managerial Personnel; Management’s Perception; Trade Union.;

    JEL classification:

    • A0 - General Economics and Teaching - - General
    • C0 - Mathematical and Quantitative Methods - - General


    Access and download statistics


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:jct:journl:v:10:y:2015:i:2:p:28-33. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Dr. Himanshu Agarwal). General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.