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A Review of Natural Language Processing for Social Media-Based Public Health Surveillance and Analytics

Author

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  • Maryann Inimfon Atakpa
  • Toyosi O Abolaji
  • Bisola Akeju

Abstract

Social media platforms generate vast volumes of user-generated text reflecting public health attitudes, behaviours, misinformation exposure, and health event responses in near real time. This paper presents a comprehensive review of natural language processing approaches for social media-based public health surveillance across five domains: influenza and infectious disease surveillance, vaccine sentiment monitoring, mental health signal extraction, opioid crisis surveillance, and health policy discourse analysis. Lexicon-based methods including VADER and TextBlob, classical machine learning classifiers with TF-IDF feature representations, and transformer-based models including BioBERT and ClinicalBERT are systematically evaluated. Transformer-based models consistently outperform classical methods by 8 to 15 percentage points on domain-specific health text classification benchmarks. A responsible social media health surveillance framework integrating UK GDPR data governance and NHS information governance is proposed, with a comparative NLP performance table.

Suggested Citation

  • Maryann Inimfon Atakpa & Toyosi O Abolaji & Bisola Akeju, 2023. "A Review of Natural Language Processing for Social Media-Based Public Health Surveillance and Analytics," International Journal of Scientific Research in Computer Science, Engineering and Information Technology, International Journal of Scientific Research in Computer Science, Engineering and Information Technology, vol. 9(6), pages 1030-1060, November.
  • Handle: RePEc:jbh:ijsrcs:v9:y2023:i6:id:hcseit23906783
    DOI: 10.32628/CSEIT23906783
    Note: Article URL: https://ijsrcseit.com/CSEIT23906783
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