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AI-Powered Gmail Auto-Response Agent : Leveraging LLMs and RAG for Intelligent Email Automation

Author

Listed:
  • Mayank Mishra
  • Sobit
  • Upendra Verma
  • Krishna Nand Mishra

Abstract

The exponential growth of digital communication has positioned email as both a primary professional tool and a significant productivity bottleneck. Knowledge workers spend an estimated 28% of their workweek managing email, often leading to "email fatigue" and delayed response times. Traditional automated response systems are limited by rigid, rule-based architectures that fail to understand nuance, context, or intent. This paper presents a novel AI-powered Gmail Auto-Response Agent built upon Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG). By integrating real-time Gmail API access with a vector-based memory system, our agent provides context-aware, professionally-toned, and accurate responses. We evaluate our system on a comprehensive dataset of 5,000 professional email threads, demonstrating a 94.2% reduction in manual response time while maintaining a 97% success rate in intent recognition. Our findings suggest that autonomous agents can significantly bridge the gap between human communication quality and automated efficiency.

Suggested Citation

  • Mayank Mishra & Sobit & Upendra Verma & Krishna Nand Mishra, 2026. "AI-Powered Gmail Auto-Response Agent : Leveraging LLMs and RAG for Intelligent Email Automation," International Journal of Scientific Research in Computer Science, Engineering and Information Technology, International Journal of Scientific Research in Computer Science, Engineering and Information Technology, vol. 12(2), pages 693-701, April.
  • Handle: RePEc:jbh:ijsrcs:v12:y2026:i2:id:1970
    DOI: 10.32628/CSEIT26121399
    Note: Article URL: https://ijsrcseit.com/home/article/view/CSEIT26121399
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