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You’ve Got Mail! The Late 19th Century U.S. Postal Service Expansion, Firm Creation, and Firm Performance

Author

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  • Astrid Marinoni

    (Scheller College of Business, Georgia Institute of Technology, Atlanta, Georgia 30308)

  • Maria P. Roche

    (Harvard Business School, Strategy Unit, Harvard University, Boston, Massachusetts 02163)

Abstract

This paper examines the impact of the expansion of the U.S. Postal Service in the late 19th century on firm creation and performance. Utilizing newly digitized archival data on historic business establishments, post office locations, and road networks in California, our study identifies a positive relationship between the expansion of the Postal Service and the emergence of new firms. To address endogeneity concerns, we leverage an unexpected change in the Postal Service route network. Our findings suggest that the Postal Service played a significant role in facilitating firm entry by acting as a carrier of specialized knowledge rather than as a financial service or mass communication infrastructure. We further reveal that, although increased competition from new entrants generally exerted downward pressure on incumbent firms, those relying on specialized knowledge and public technology inputs significantly benefited from local Postal Service access. Taken together, our study underscores the critical role played by the Postal Service in knowledge diffusion and local economic development by enabling the sourcing of specialized knowledge and technologies from other geographies. Overall, our results contribute to a broader understanding of how communication and knowledge dissemination infrastructure can drive entrepreneurship and firm growth, carrying important implications for contemporary discussions on infrastructure development, its potential to stimulate entrepreneurial activity, innovation, and foster local economic communities.

Suggested Citation

  • Astrid Marinoni & Maria P. Roche, 2025. "You’ve Got Mail! The Late 19th Century U.S. Postal Service Expansion, Firm Creation, and Firm Performance," Management Science, INFORMS, vol. 71(9), pages 7223-7243, September.
  • Handle: RePEc:inm:ormnsc:v:71:y:2025:i:9:p:7223-7243
    DOI: 10.1287/mnsc.2023.03369
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