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A Holistic View of Problem Solving

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  • Edwin M. Bartee

    (Vanderbilt University)

Abstract

The limited view of the problem-solving space that is held by the world of science is criticized. A problem solution is considered to be achieved when a perceived present situation and a perceived desired situation become the same. The problem-solving space is three dimensional, and its three vectors are concerned with problem taxonomy, problem-solving modes, and problem-solving process. The space takes on greater meaning when it is related to the fourth dimension called the chronology of problem solving. This chronology includes four primary phases: personalization, collaboration, institutionalization, and socialization. A case is made that the scientific or rationalistic view of problem solving is limited in the collaboration phase and has no relevance in the institutionalization and socialization phases. A holistic view of problem solving is concerned with the relationship between the problem-solving chronology and the ultimate implementation of solutions.

Suggested Citation

  • Edwin M. Bartee, 1973. "A Holistic View of Problem Solving," Management Science, INFORMS, vol. 20(4-Part-I), pages 439-448, December.
    • Handle: RePEc:inm:ormnsc:v:20:y:1973:i:4-part-i:p:439-448
    DOI: 10.1287/mnsc.20.4.439
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