IDEAS home Printed from https://ideas.repec.org/a/inm/orinte/v56y2026i2p178-192.html

Prisma, a Finnish Hypermarket Chain, Used Efficiency Analysis to Improve Performance

Author

Listed:
  • Pekka J. Korhonen

    (Department of Information and Service Management, School of Business, Aalto University, Aalto, 00076 Helsinki, Finland)

  • Nasim Nasrabadi

    (Department of Mathematics, University of Birjand, Birjand 9717434765, Iran)

  • Aapo Siljamäki

    (Department of Information and Service Management, School of Business, Aalto University, Aalto, 00076 Helsinki, Finland)

  • Jyrki Wallenius

    (Department of Information and Service Management, School of Business, Aalto University, Aalto, 00076 Helsinki, Finland)

Abstract

Prisma, a Finnish hypermarket chain, grew significantly during the 1990s but faced tough competition from other chains, requiring a competitive strategy. The strategy required metrics to be developed, incorporating multiple output and input measures and an efficiency analysis of the individual stores based on these metrics. During the project, multiple operations research tools were used to improve company performance, including multivariate statistics, data envelopment analysis and some of its extensions (notably, value efficiency analysis), and multiple-objective linear programming. We focus on what we consider the most interesting parts of the application and our involvement in the process.

Suggested Citation

  • Pekka J. Korhonen & Nasim Nasrabadi & Aapo Siljamäki & Jyrki Wallenius, 2026. "Prisma, a Finnish Hypermarket Chain, Used Efficiency Analysis to Improve Performance," Interfaces, INFORMS, vol. 56(2), pages 178-192, March.
    • Handle: RePEc:inm:orinte:v:56:y:2026:i:2:p:178-192
    DOI: 10.1287/inte.2024.0186
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.1287/inte.2024.0186
    Download Restriction: no
    File URL: https://libkey.io/10.1287/inte.2024.0186?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    More about this item

    Keywords

    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:orinte:v:56:y:2026:i:2:p:178-192. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.