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Empowering MetroAccess Service with Nested Decomposition and Service Type Integration

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  • Shijie Chen

    (Department of Industrial and Manufacturing Engineering, FAMU-FSU College of Engineering, Florida State University, Tallahassee, Florida 32310)

  • Md Hishamur Rahman

    (Department of Civil and Environmental Engineering, University of Utah, Salt Lake City, Utah 84112)

  • Nikola Marković

    (Department of Civil and Environmental Engineering, University of Utah, Salt Lake City, Utah 84112)

  • Muhammad Imran Younus Siddiqui

    (IT Curves, Gaithersburg, Maryland 20879)

  • Matthew Mohebbi

    (IT Curves, Gaithersburg, Maryland 20879)

  • Yanshuo Sun

    (Department of Industrial and Manufacturing Engineering, FAMU-FSU College of Engineering, Florida State University, Tallahassee, Florida 32310)

Abstract

Tens of millions of Americans face severe mobility barriers because of travel-limiting disabilities and thus depend on paratransit, a door-to-door shared-ride service. However, this crucial service faces significant operational and financial challenges. Therefore, through a university-industry collaboration, we have identified (1) modernizing the optimization engine in paratransit scheduling software suites, and (2) incorporating alternative service providers in paratransit service optimization as two critical steps in overcoming some challenges in paratransit practice. We thus developed a nested decomposition method in which a column generation–based solution approach is embedded in a temporal decomposition framework. Additionally, we integrated alternative service types, such as accessible taxis, in paratransit scheduling and designed a reoptimization procedure. The new optimization methods were implemented in a software suite of IT Curves and deployed in paratransit operations in the Washington, DC, metro area. It was found that the improved optimization engine, relative to the legacy, led to significant improvements in key operational metrics and yielded substantial operating cost reductions (approximately 15%). The fruitful collaboration not only showcases the potential for advanced algorithms to significantly enhance the financial sustainability of paratransit services but also reflects the importance of bridging the gap between theoretical research and practical application in transit vehicle routing.

Suggested Citation

  • Shijie Chen & Md Hishamur Rahman & Nikola Marković & Muhammad Imran Younus Siddiqui & Matthew Mohebbi & Yanshuo Sun, 2025. "Empowering MetroAccess Service with Nested Decomposition and Service Type Integration," Interfaces, INFORMS, vol. 55(3), pages 238-253, May.
  • Handle: RePEc:inm:orinte:v:55:y:2025:i:3:p:238-253
    DOI: 10.1287/inte.2024.0123
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    References listed on IDEAS

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    1. Chen, Shijie & Rahman, Md Hishamur & Marković, Nikola & Siddiqui, Muhammad Imran Younus & Mohebbi, Matthew & Sun, Yanshuo, 2024. "Schedule negotiation with ADA paratransit riders under value of time uncertainty," Transportation Research Part B: Methodological, Elsevier, vol. 184(C).
    2. Bruno P. Bruck & Filippo Castegini & Jean-François Cordeau & Manuel Iori & Tommaso Poncemi & Dario Vezzali, 2020. "A Decision Support System for Attended Home Services," Interfaces, INFORMS, vol. 50(2), pages 137-152, March.
    3. Lu Zhen & Wenya Lv & Zheyi Tan & Bin Dong, 2022. "Container Transportation Scheduling Between Port Yards and the Hinterland in Yunfeng," Interfaces, INFORMS, vol. 52(3), pages 250-266, May.
    4. Thomas Hanne & Teresa Melo & Stefan Nickel, 2009. "Bringing Robustness to Patient Flow Management Through Optimized Patient Transports in Hospitals," Interfaces, INFORMS, vol. 39(3), pages 241-255, June.
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