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STEP-UP: A Decision-Support System for Transforming the Dislocated US Defense Workforce


  • Theresa M. Vitolo

    () (Department of Computer and Information Science, Gannon University, 109 University Square, PMB 3163, Erie, Pennsylvania 16541)

  • Robert J. Vance

    () (Vance and Renz, LLC, 606 Wayland Place, State College, Pennsylvania 16803)


We developed STEP-UP, a database-intensive, decision-support system for dislocated workers. We modeled the work positions at a micro- and macro-level and created tailored profiles for individuals to reflect prior positions, training, certifications, and interests. With the profile, career counselors matched employees to labor-market positions or identified training programs in growth industries. Also, giving the prospective employers an indication of the wealth of skilled employees, STEP-UP could provide client matches for job openings. We have continued to extend the capabilities of STEP-UP and offer it as a Web-based system. We expect that more decision support systems like STEP-UP will be developed for use in human resource decision-making situations.

Suggested Citation

  • Theresa M. Vitolo & Robert J. Vance, 2002. "STEP-UP: A Decision-Support System for Transforming the Dislocated US Defense Workforce," Interfaces, INFORMS, vol. 32(4), pages 75-83, August.
  • Handle: RePEc:inm:orinte:v:32:y:2002:i:4:p:75-83

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    Cited by:

    1. Patrick Hew, 2007. "ASP, The Art and Science of Practice: Direct Advisors vs. Tool Developers---Implications for Practice," Interfaces, INFORMS, vol. 37(3), pages 279-284, June.


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