Author
Listed:
- Paul A. Brinkley
(Northern Telecom, Wireless Networks Division, PO Box 13010, Research Triangle Park, North Carolina 27709)
- David Stepto
(Northern Telecom, Wireless Networks Division, PO Box 13010, Research Triangle Park, North Carolina 27709)
- Kristopher R. Haag
(Northern Telecom, Wireless Networks Division, PO Box 13010, Research Triangle Park, North Carolina 27709)
- John Folger
(Northern Telecom, Wireless Networks Division, PO Box 13010, Research Triangle Park, North Carolina 27709)
- Kui Wang
(Northern Telecom, Wireless Networks Division, PO Box 13010, Research Triangle Park, North Carolina 27709)
- Kuanlian Liou
(Northern Telecom, Wireless Networks Division, PO Box 13010, Research Triangle Park, North Carolina 27709)
- W. David Carr
(Northern Telecom, Wireless Networks Division, PO Box 13010, Research Triangle Park, North Carolina 27709)
Abstract
Nortel recruited a team of operations researchers and engineers to develop and implement an enterprise information system for Nortel's new PCS1900-cellular-equipment manufacturing operation. This system provides online access to quality, inventory, and cycle-time measurements, as well as linked analysis tools that provide real-time decision support. Production workers, managers, and engineers can access these tools through the Nortel intranet using Netscape. Inexpensive access to current factory information eliminated the costly delays formerly experienced gathering, analyzing, and transferring data. The OR specialists developed and implemented the network and decision-support system in less than one year. This marked a major shift from traditional shop-floor systems deployment within Nortel and within the industry in general and demonstrates an opportunity for OR to assume a leadership role in systems implementation in manufacturing operations.
Suggested Citation
Paul A. Brinkley & David Stepto & Kristopher R. Haag & John Folger & Kui Wang & Kuanlian Liou & W. David Carr, 1998.
"Nortel Redefines Factory Information Technology: An OR-Driven Approach,"
Interfaces, INFORMS, vol. 28(1), pages 37-52, February.
Handle:
RePEc:inm:orinte:v:28:y:1998:i:1:p:37-52
DOI: 10.1287/inte.28.1.37
Download full text from publisher
Citations
Citations are extracted by the
CitEc Project, subscribe to its
RSS feed for this item.
Cited by:
- Peter C. Bell & Chris K. Anderson, 2002.
"In Search of Strategic Operations Research/Management Science,"
Interfaces, INFORMS, vol. 32(2), pages 28-40, April.
- Peter C. Bell & Chris K. Anderson & Stephen P. Kaiser, 2003.
"Strategic Operations Research and the Edelman Prize Finalist Applications 1989--1998,"
Operations Research, INFORMS, vol. 51(1), pages 17-31, February.
Corrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:orinte:v:28:y:1998:i:1:p:37-52. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
We have no bibliographic references for this item. You can help adding them by using this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .
Please note that corrections may take a couple of weeks to filter through
the various RePEc services.