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Unexpected Wedding Present

Author

Listed:
  • Jacqueline Vidal

    (Universidad de Navarra, Spain)

  • Pedro Mir Bernal

    (Universidad de Navarra, Spain)

Abstract

A happy couple is having their wedding at a beach resort on an island near the coast of Venezuela. After the wedding party, the customers take their things from their rooms and ask for the key to the honeymoon suite they have reserved. The receptionist tells them that they have no reservation for the room and that it is not available. The groom asks for a different suite at the resort¡¦s expense since someone failed to make their reservation correctly. How should the resort management handle the issue?

Suggested Citation

  • Jacqueline Vidal & Pedro Mir Bernal, 2017. "Unexpected Wedding Present," International Journal of Business and Economics, School of Management Development, Feng Chia University, Taichung, Taiwan, vol. 16(2), pages 145-150, December.
    • Handle: RePEc:ijb:journl:v:16:y:2017:i:2:p:145-150
    as

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    File URL: https://ijbe.fcu.edu.tw/assets/ijbe/past_issue/No.16-2/pdf/vol_16-2-3.pdf
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    File URL: https://ijbe.fcu.edu.tw/assets/ijbe/past_issue/No.16-2/abstract/03.html
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