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AI-Enabled E-Recruitment Services Make Job Searching, Application Submission, and Employee Selection More Interactive

Author

Listed:
  • Xuhui Wang

    (Dongbei University of Finance and Economics, China)

  • Md Jamirul Haque

    (Dongbei University of Finance and Economics, China)

  • Wenjing Li

    (Dongbei University of Finance and Economics, China)

  • Asad Hassan Butt

    (Dongbei University of Finance and Economics, China)

  • Hassan Ahmad

    (Dongbei University of Finance and Economics, China)

  • Hamid Ali Shaikh

    (Dongbei University of Finance and Economics, China)

Abstract

Personnel recruitment and selection is changing rapidly with the adoption of artificial intelligence (AI) tools. This chapter looks at how job applicants perceive AI in recruitment. The results show that AI tools encourage a larger number of quality application submissions and for two reasons. First, AI entrains a perception of a novel approach to job searching. Second, AI is perceived to be able to interactively tailor the application experience to what the individual applicant expects and has to offer. These perceptions increase the likelihood the user will submit a job application and so improves the size and quality of the pool from which to recruit personnel.

Suggested Citation

  • Xuhui Wang & Md Jamirul Haque & Wenjing Li & Asad Hassan Butt & Hassan Ahmad & Hamid Ali Shaikh, 2021. "AI-Enabled E-Recruitment Services Make Job Searching, Application Submission, and Employee Selection More Interactive," Information Resources Management Journal (IRMJ), IGI Global, vol. 34(4), pages 48-68, October.
    • Handle: RePEc:igg:rmj000:v:34:y:2021:i:4:p:48-68
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