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The Influence of Attitude on the Acceptance and Use of Information Systems

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  • Charles J. Kacmar

    (University of Alabama, USA)

  • Susan S. Fiorito

    (Florida State University, USA)

  • Jane M. Carey

    (Arizona State University, USA)

Abstract

The nomological network of the technology acceptance model is expanded through the addition of affective and task-preparation variables as antecedents to traditional predictors of technology acceptance:output quality, result demonstrability, and ease of use. An empirical study involving a visual/simulation information system, set in the domain of retail merchandise planning, finds that negative affectivity (NA) is a consistent and strong negative antecedent to perceptions of output quality, result demonstrability, and ease of use. In contrast, positive affectivity (PA) is a significant and positive antecedent to ease of use, but not necessarily a significant antecedent to either output quality or result demonstrability. A new construct developed from the job characteristics literature—perceived task preparation—measured the subject’s perceptions of the pre-system usage training, which included task design and modeling instruction, scenarios of activities within the prospective information system, discussions and review of the system documentation, and highly structured, pre-task system use activities. Perceived task preparation was found to be a significant and strong positive indicator of computer self-efficacy.

Suggested Citation

  • Charles J. Kacmar & Susan S. Fiorito & Jane M. Carey, 2009. "The Influence of Attitude on the Acceptance and Use of Information Systems," Information Resources Management Journal (IRMJ), IGI Global, vol. 22(2), pages 22-49, April.
  • Handle: RePEc:igg:rmj000:v:22:y:2009:i:2:p:22-49
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    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/irmj.2009040102
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    Cited by:

    1. Maurizio Cavallari, 2023. "Organizational Determinants and Compliance Behavior to Shape Information Security Plan," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 12, November.

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