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Innovative Work and Citizenship Behaviors from Information Technology Professionals: Effects of Their Psychological Contract

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  • Sandra K. Newton

    (Sonoma State University, USA)

  • J. Ellis Blanton

    (University of South Florida, USA)

  • Richard Will

    (University of South Florida, USA)

Abstract

Little is known about the effects of the level of fulfillment of the IT professional’s psychological contract on their innovative work and organizational citizenship behaviors. Using psychological contract and social information processing theories, this article proposes to answer the research question: How does the level of fulfillment of the IT professionals’ psychological contract affect their organizational citizenship and innovative work behaviors? Survey data were collected from 209 IT professionals using groupadministered paper and online surveys. Results show positive relationships with the level of fulfillment of the IT professional’s psychological contract and their innovative work behavior, as well as four of their organizational citizenship behaviors, specifically loyalty, advocacy participation, obedience, and functional participation. Extending the body of knowledge, the dimensional approach of the psychological contract was used resulting in the scope, focus, and tangibility dimensions being the most significant predictors of the organizational behaviors.

Suggested Citation

  • Sandra K. Newton & J. Ellis Blanton & Richard Will, 2008. "Innovative Work and Citizenship Behaviors from Information Technology Professionals: Effects of Their Psychological Contract," Information Resources Management Journal (IRMJ), IGI Global, vol. 21(4), pages 27-48, October.
    • Handle: RePEc:igg:rmj000:v:21:y:2008:i:4:p:27-48
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    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/irmj.2008100102
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    Cited by:

    1. Hanan S. AlEssa & Christopher M. Durugbo, 2022. "Systematic review of innovative work behavior concepts and contributions," Management Review Quarterly, Springer, vol. 72(4), pages 1171-1208, December.
    2. Sumaira Rehman & Shahzad Ali & Muhammad Sajjad Hussain & Aamir Zamir Kamboh, 2019. "The Role of Physiological Contract Breach on Employee Reactions: Moderating Role of Organizational Trust," Pakistan Journal of Humanities and Social Sciences, International Research Alliance for Sustainable Development (iRASD), vol. 7(2), pages :233-244, June.

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