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Outsourcing in the Healthcare Industry: Information Technology, Intellectual Property, and Allied Aspects

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  • Amar Gupta

    (University of Arizona, USA)

  • Raj K. Goyal

    (Harvard Medical School and VA Boston Health Care System, USA)

  • Keith A. Joiner

    (University of Arizona, USA)

  • Sanjay Saini

    (Harvard Medical School and Massachusetts General Hospital, USA)

Abstract

The healthcare industry is being impacted by advances in information technology in four major ways: first, a broad spectrum of tasks that were previously done manually can now be performed by computers; second, some tasks can be outsourced to other countries using inexpensive communications technology; third, longitudinal and societal healthcare data can now be analyzed in acceptable periods of time; and fourth, the best medical expertise can sometimes be made available without the need to transport the patient to the doctor or vice versa. The healthcare industry will increasingly use a portfolio approach comprised of three closelycoordinated components seamlessly interwoven together: healthcare tasks performed by humans on-site; healthcare tasks performed by humans off-site, including tasks performed in other countries; and healthcare tasks performed by computers without direct human involvement. Finally, this paper deals with intellectual property and legal aspects related to the three-pronged healthcare services paradigm.

Suggested Citation

  • Amar Gupta & Raj K. Goyal & Keith A. Joiner & Sanjay Saini, 2008. "Outsourcing in the Healthcare Industry: Information Technology, Intellectual Property, and Allied Aspects," Information Resources Management Journal (IRMJ), IGI Global, vol. 21(1), pages 1-26, January.
    • Handle: RePEc:igg:rmj000:v:21:y:2008:i:1:p:1-26
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    Cited by:

    1. Swaprava Nath & Onno Zoeter & Y. Narahari & Christopher Dance, 2015. "Dynamic mechanism design with interdependent valuations," Review of Economic Design, Springer;Society for Economic Design, vol. 19(3), pages 211-228, September.

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