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Face-to-Face Interface in Software Development: Empirical Evidence from a Geographically Dispersed High-Tech Laboratory

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  • Sajjad M. Jasimuddin

    (Kedge Business School, Euromed Management, Marseille, France)

Abstract

The study investigates the power and potentials of face to face (F-2-F) conversation as a medium of knowledge exchange among software engineers in the context of a high-tech laboratory of a Fortune 100 corporation. This research is based on a qualitative case study design. A number of reasons underlying the preference for F-2-F interaction to transfer knowledge are identified. The analysis also provides evidence that software engineers also face difficulties in using F-2-F conversation as a medium of knowledge exchange. Such findings may be useful to managers and practitioners as the paper proposes an integrated approach where an organization can use both F-2-F and computer-mediated mechanisms simultaneously in a balanced manner.

Suggested Citation

  • Sajjad M. Jasimuddin, 2014. "Face-to-Face Interface in Software Development: Empirical Evidence from a Geographically Dispersed High-Tech Laboratory," International Journal of Technology and Human Interaction (IJTHI), IGI Global, vol. 10(1), pages 48-60, January.
    • Handle: RePEc:igg:jthi00:v:10:y:2014:i:1:p:48-60
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