IDEAS home Printed from https://ideas.repec.org/a/igg/jssmet/v9y2018i3p62-81.html
   My bibliography  Save this article

An Integrated QFD-TOPSIS Approach for Supplier Selection Under Fuzzy Environment: A Case of Detergent Manufacturing Industry

Author

Listed:
  • Bentolhoda Rahpeyma

    (Department of Industrial Engineering, Shiraz Branch, Islamic Azad University, Shiraz, Iran)

  • Mahnaz Zarei

    (Department of Industrial Engineering, Shiraz Branch, Islamic Azad University, Shiraz, Iran)

Abstract

This article describes how supplier selection is a multi-index problem which affects the efficiency of the whole supply chain in both manufacturing and service industries. Considering the importance of selecting effective suppliers, this article aims to integrate two well-known techniques, Quality Function Deployment (QFD) and The Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) in order to evaluate suppliers and rank them based on their merits. In order to handle the inherent uncertainty in the process of experts' judgments, fuzzy logic is involved in the methodology applied in this study. The validity of the utilized integrated approach is demonstrated through conducting a case study in the detergent manufacturing industry in Iran.

Suggested Citation

  • Bentolhoda Rahpeyma & Mahnaz Zarei, 2018. "An Integrated QFD-TOPSIS Approach for Supplier Selection Under Fuzzy Environment: A Case of Detergent Manufacturing Industry," International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), IGI Global, vol. 9(3), pages 62-81, July.
    • Handle: RePEc:igg:jssmet:v:9:y:2018:i:3:p:62-81
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJSSMET.2018070105
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. María Carmen Carnero, 2020. "Fuzzy TOPSIS Model for Assessment of Environmental Sustainability: A Case Study with Patient Judgements," Mathematics, MDPI, vol. 8(11), pages 1-43, November.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jssmet:v:9:y:2018:i:3:p:62-81. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.