IDEAS home Printed from https://ideas.repec.org/a/igg/jssmet/v9y2018i3p30-47.html
   My bibliography  Save this article

The Bank's Regional Director's Emotional Bias and the Bank's Performance

Author

Listed:
  • Yasmine Souissi

    (Faculty of Economic Science and Management, Sfax, Tunisia)

  • Mohamed Ali Azouzi

    (Faculty of Management, Mahdia, Tunisia)

  • Anis Jarboui

    (Higher Institute of Business Administration, Sfax, Tunisia)

Abstract

This article tries to study the impact of the bank regional manager's emotional bias on the performance of Tunisian banks. This is by taking into account the mediating role of the decentralization of decision-making rights. For this purpose, an empirical study was carried out using a questionnaire as a data collection method and using a sample of 100 regionals directors of Tunisian banks. This article reflects an original approach, as it highlights the role of behavioral aspects in explaining the level of performance within the framework of the organizational architecture theory. In fact, the results show that the behavioral dimension is a central dimension in the organizational architecture.

Suggested Citation

  • Yasmine Souissi & Mohamed Ali Azouzi & Anis Jarboui, 2018. "The Bank's Regional Director's Emotional Bias and the Bank's Performance," International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), IGI Global, vol. 9(3), pages 30-47, July.
    • Handle: RePEc:igg:jssmet:v:9:y:2018:i:3:p:30-47
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJSSMET.2018070103
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jssmet:v:9:y:2018:i:3:p:30-47. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.