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Product-Service-Lifecycle: Methods and Functions for the Development and Management of Product-Related Services

Author

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  • Kyrill Meyer

    (Institut für Informatik, Abt. Betriebliche Informationssysteme, Department of Computer Science, University of Leipzig, Leipzig, Germany)

  • Michael Thieme

    (Institut für Informatik, Abt. Betriebliche Informationssysteme, Department of Computer Science, University of Leipzig, Leipzig, Germany)

  • Christian Zinke

    (Institut für Informatik, Abt. Betriebliche Informationssysteme, Department of Computer Science, University of Leipzig, Leipzig, Germany)

Abstract

Product-related services are not sufficiently enough systematically and technically supported. Whereas sophisticated development and management systems for the entire lifecycle of products exist, the support of services is only insufficient. The authors’ developed a holistic concept as basis for IT support functions that are developed by practical reference processes.

Suggested Citation

  • Kyrill Meyer & Michael Thieme & Christian Zinke, 2013. "Product-Service-Lifecycle: Methods and Functions for the Development and Management of Product-Related Services," International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), IGI Global, vol. 4(2), pages 17-33, April.
    • Handle: RePEc:igg:jssmet:v:4:y:2013:i:2:p:17-33
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