IDEAS home Printed from https://ideas.repec.org/a/igg/jskd00/v8y2016i3p1-14.html
   My bibliography  Save this article

Transitioning from Technical Communication to User Experience (UX): A Case Study of a Collaborative Curriculum Redesign

Author

Listed:
  • Tammy Rice-Bailey

    (Milwaukee School of Engineering, Milwaukee, WI, United States)

  • Nadya Shalamova

    (Milwaukee School of Engineering, Milwaukee, WI, United States)

Abstract

This article details a collaboration between a Technical Communication (TC) academic program at Milwaukee School of Engineering and its User Experience (UX) industry and community partners. This collaboration resulted in rethinking a TC degree program and establishing a new UX and Communication Design B.S. degree program. This article responds to TC scholarship calling for increased collaboration between academia and industry. The authors further explain how this particular collaboration was guided by Stakeholder Theory, enabling the program to identify its stakeholders and balance their differences while establishing new partnerships with the UX professional community. This article presents a case study of academia/industry collaboration and details both the challenges and successes that emerged during a program redesign. It concludes with models, a tools, and preliminary lessons that can assist other academic programs considering or undergoing similar curriculum or programmatic changes.

Suggested Citation

  • Tammy Rice-Bailey & Nadya Shalamova, 2016. "Transitioning from Technical Communication to User Experience (UX): A Case Study of a Collaborative Curriculum Redesign," International Journal of Sociotechnology and Knowledge Development (IJSKD), IGI Global, vol. 8(3), pages 1-14, July.
    • Handle: RePEc:igg:jskd00:v:8:y:2016:i:3:p:1-14
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJSKD.2016070101
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jskd00:v:8:y:2016:i:3:p:1-14. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.