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Cost of Quality: A Review and Future Research Directions

Author

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  • Lawrence Kau

    (University of Johannesburg, Johannesburg, South Africa)

  • Hannelie Nel

    (University of Johannesburg, Johannesburg, South Africa)

Abstract

Quality management is the key to sustainability in any manufacturing business. The cost of quality has been the topic of discussions these days in various research forums. The purpose of the study is to present a review of prior literature and present a complete picture of past, present and future directions in the domain of Cost of Quality. Authors have used systematic literature review methods to conduct the analysis of literature. The study concludes with some food for thought to future researchers.

Suggested Citation

  • Lawrence Kau & Hannelie Nel, 2019. "Cost of Quality: A Review and Future Research Directions," International Journal of Social Ecology and Sustainable Development (IJSESD), IGI Global, vol. 10(3), pages 28-52, July.
    • Handle: RePEc:igg:jsesd0:v:10:y:2019:i:3:p:28-52
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