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Managing Knowledge with Technology: Current Trends in Local Government

Author

Listed:
  • Meliha Handzic

    (Sarajevo School of Science and Technology, Bosnia and Herzegovina)

  • Amila Lagumdzija

    (Sarajevo School of Science and Technology, Bosnia and Herzegovina)

  • Amer Celjo

    (Sarajevo School of Science and Technology, Bosnia and Herzegovina)

Abstract

This chapter reports on types and roles of information and communication technologies (ICT) implemented in knowledge management (KM) solutions in local governments. A sample of nine local councils were rated on usage of various generic and KM specific ICT in supporting knowledge exploitation or exploration, and codification or personalization strategies. The results indicate a marked preference for generic types of ICT, and support for knowledge exploitation and codification approaches. These findings and their implications are further interpreted in terms of three stages of KM development in organizations.

Suggested Citation

  • Meliha Handzic & Amila Lagumdzija & Amer Celjo, 2008. "Managing Knowledge with Technology: Current Trends in Local Government," International Journal of Knowledge Management (IJKM), IGI Global, vol. 4(4), pages 77-89, October.
    • Handle: RePEc:igg:jkm000:v:4:y:2008:i:4:p:77-89
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