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A Proposed Framework for Designing Sustainable Communities for Knowledge Management Systems

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  • Lakshmi Goel

    (University of Houston, USA)

  • Elham Mousavidin

    (University of Houston, USA)

Abstract

Despite considerable academic and practitioner interest in knowledge management, success of knowledge management systems is elusive. This chapter provides a framework which suggests that KM success can be achieved by designing sustainable communities of practice. Communities of practice have proven to have significant economic and practical implications on organizational practices. A growing body of literature in KM recognizes the importance of communities that foster collaborative learning in organizations and almost all KMS have a ‘network’ component that facilitates connecting people in communities of practice. Evidence has shown that communities have been a key element in KMS of many companies including Xerox PARC, British Petroleum Co., Shell Oil Company, Halliburton, IBM, Proctor and Gamble, and Hewlett Packard.

Suggested Citation

  • Lakshmi Goel & Elham Mousavidin, 2008. "A Proposed Framework for Designing Sustainable Communities for Knowledge Management Systems," International Journal of Knowledge Management (IJKM), IGI Global, vol. 4(3), pages 82-100, July.
    • Handle: RePEc:igg:jkm000:v:4:y:2008:i:3:p:82-100
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    Cited by:

    1. Michael L. Beshears & Michelle L. Beshears & Mark Bond, 2019. "Improving Police Social Media Use Practices," International Journal of Social Science Studies, Redfame publishing, vol. 7(5), pages 34-42, September.

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