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The Strategic Role of Human Collaboration in Supply Chain Management


  • Kenneth Saban

    (Duquesne University, USA)

  • John Mawhinney

    (Duquesne University, USA)


Supply chain performance is often equated with acquiring the best technology or process. However, current studies suggest that supply chain performance also requires human collaboration. To change conventional thinking, this paper proposes a holistic approach to supply chain management (SCM), clarifies the forces that facilitate human collaboration, and identifies the steps management can take to create a more collaborative network.

Suggested Citation

  • Kenneth Saban & John Mawhinney, 2010. "The Strategic Role of Human Collaboration in Supply Chain Management," International Journal of Information Systems and Supply Chain Management (IJISSCM), IGI Global, vol. 3(1), pages 43-57, January.
  • Handle: RePEc:igg:jisscm:v:3:y:2010:i:1:p:43-57

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