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Implementing a Strategic Information Systems Planning (SISP) Framework at Veolia: A Roadmap for Digital Transformation and Competitive Advantage

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  • Sohail Nawaz Sabir

    (University of Roehampton, London, UK & Veolia Water Technologies Saudi Ltd., Saudi Arabia)

Abstract

Businesses today are increasingly investing in IT to enhance productivity, but IT investment alone does not guarantee improved performance or a competitive advantage. Effective deployment of information systems (IS) requires strategic alignment between IT and business objectives. This study examined Veolia, assessing how its IT alignment contributes to business performance within the framework of IT maturity and strategic value creation. The study employed secondary data collection, using content analysis and a case study approach to analyse Veolia's IT-business integration. Findings suggested that Veolia's focus on resource efficiency, its core knowledge base, and IT assets have strengthened collaboration, innovation, and operational effectiveness across its global units. The study highlighted the importance of aligning IT strategy with business goals to maximize both financial and non-financial performance.

Suggested Citation

  • Sohail Nawaz Sabir, 2025. "Implementing a Strategic Information Systems Planning (SISP) Framework at Veolia: A Roadmap for Digital Transformation and Competitive Advantage," International Journal of Information System Modeling and Design (IJISMD), IGI Global Scientific Publishing, vol. 16(1), pages 1-17, January.
    • Handle: RePEc:igg:jismd0:v:16:y:2025:i:1:p:1-17
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