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Concepts and Tools for Marketing Intelligence Development

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  • Thabet Slimani

    (Department of Information Technology, Taif University, Taif, Saudi Arabia & LARODEC Labo, Higher Institute of Management of Tunis (ISG Tunis), Le Bardo, Tunisia)

Abstract

Business intelligence (BI) is a promising way which let companies to gather large amounts of data, accessing, analyzing that data, and presenting a high-level set of reports that condense the huge amount of that data so that they can make fundamental business decisions regarding business actors (customer, supplier, logistics…). To learn from the past and present time and anticipate the new market trends, many companies are adopting Business Intelligence (BI) tools and systems. There are numerous business intelligence tools to help managers in making the best decisions. The paper give some explanation of the concepts and the components of BI, benefits of BI, tools for BI, the implementation of business intelligence, and a proposal to combine BI and semantic Web. Additionally, the paper describes the popularity and the increase of data and information use from open sources (OS) and its impacts in competitive and marketing intelligence.

Suggested Citation

  • Thabet Slimani, 2013. "Concepts and Tools for Marketing Intelligence Development," International Journal of Innovation in the Digital Economy (IJIDE), IGI Global, vol. 4(3), pages 15-34, July.
    • Handle: RePEc:igg:jide00:v:4:y:2013:i:3:p:15-34
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    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jide.2013070102
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    Cited by:

    1. Lawrence Mpele Lekhanya, 2014. "Perceived marketing intelligence and marketing communications tools used by rural Small, Medium and Micro Enterprise in South Africa," Journal of Economics and Behavioral Studies, AMH International, vol. 6(12), pages 1004-1010.

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