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Implementation of E-Commerce at the Grass Roots: Issues of Challenges in Terms of Human-Computer Interactions

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  • Hakikur Rahman

    (Department of Information Systems, Centro Algoritmi, University of Minho, Braga, Portugal)

  • Isabel Ramos

    (Department of Information Systems, Centro Algoritmi, University of Minho, Braga, Portugal)

Abstract

This paper looks into the concepts of electronic commerce (e-commerce) through the utilization of the Internet technologies. The study introduces the concept in finding a contextual diagram and talks further about the evolution of e-commerce. Thereafter, it develops a framework after deducting through various business models using an exploratory review. However, the main thrust of the paper is to illustrate factors of challenges in introducing and enhancing e-commerce activities, especially in the context of developing countries relating to human-computer interactions. The study emphasizes on issues like, acceptability, credibility, feasibility, ethics, privacy and trust as major challenges in expanding e-commerce in developing countries. Before concluding, the study proposes a few hints of e-commerce advancement in developing nations as future research.

Suggested Citation

  • Hakikur Rahman & Isabel Ramos, 2013. "Implementation of E-Commerce at the Grass Roots: Issues of Challenges in Terms of Human-Computer Interactions," International Journal of Information Communication Technologies and Human Development (IJICTHD), IGI Global, vol. 5(2), pages 1-19, April.
    • Handle: RePEc:igg:jicthd:v:5:y:2013:i:2:p:1-19
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