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Multi-Attribute Evaluation of E-Government Projects: Slovenian Approach

Author

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  • Tina Jukic

    (University of Ljubljana, Slovenia)

  • Jože Bencina

    (University of Ljubljana, Slovenia)

  • Mirko Vintar

    (University of Ljubljana, Slovenia)

Abstract

This paper presents comparative review of existent (inter-)national approaches to e-government projects evaluation with the stress on intangible/hidden costs and public value dimension which are the two components usually missed out in traditional investments evaluation methods (e.g., net present value, cost/benefit analysis, return on investment). Based on the literature review and weaknesses identified through comparative review, the authors developed models for ex-ante and ex-post evaluation of e-government projects for Slovenian public administration. The models were developed together with representatives of Ministry of Public Administration.

Suggested Citation

  • Tina Jukic & Jože Bencina & Mirko Vintar, 2012. "Multi-Attribute Evaluation of E-Government Projects: Slovenian Approach," International Journal of Information Communication Technologies and Human Development (IJICTHD), IGI Global, vol. 4(1), pages 82-92, January.
  • Handle: RePEc:igg:jicthd:v:4:y:2012:i:1:p:82-92
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