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Performance Appraisal Approaches and Methods for IT/IS Projects: A Review

Author

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  • António Silva

    (University of Minho, MIEGSI, Guimarães, Portugal)

  • João Varajão

    (University of Minho, Department of Information Systems, Centro ALGORITMI, Guimarães, Portugal)

  • José Luís Pereira

    (University of Minho, Department of Information Systems, Centro ALGORITMI, Guimarães, Portugal)

  • Carlos Sousa Pinto

    (University of Minho, Department of Information Systems, Centro ALGORITMI, Guimarães, Portugal)

Abstract

In increasingly demanding environments, organizations need to manage their human resources effectively, as these are fundamental to their success. Therefore, it is important to improve the performance of these resources by conducting systematic evaluations and by collecting information on their productivity, training needs, and individual and team performance. In the context of Information Technologies/Information Systems (IT/IS) projects, there is not much research work focused on human resources performance evaluation. This paper aims to fill this gap by reviewing approaches and methods for performance appraisal, which can be successfully applied in IT/IS projects. Are presented approaches and methods focused on: personality; behaviors; comparison; and outcomes/results.

Suggested Citation

  • António Silva & João Varajão & José Luís Pereira & Carlos Sousa Pinto, 2017. "Performance Appraisal Approaches and Methods for IT/IS Projects: A Review," International Journal of Human Capital and Information Technology Professionals (IJHCITP), IGI Global, vol. 8(3), pages 15-28, July.
    • Handle: RePEc:igg:jhcitp:v:8:y:2017:i:3:p:15-28
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