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Information Technology Governance in a Higher Education Institution: An IT Professionals' Perception Analysis

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  • Rodrigo Franklin Frogeri

    (FUMEC University, Belo Horizonte, Brazil)

  • Daniel Jardim Pardini

    (FUMEC University, Belo Horizonte, Brazil)

  • Gustavo Rodrigues Cunha

    (University Center Unihorizontes, Belo Horizonte, Brazil)

Abstract

This study characterizes and analyzes information technology governance in a Brazilian institution of higher education. The methodological aspects included the quantitative approach, with application multivariate analysis, clusters and descriptive statistics from a sample of 62 individuals, and qualitative by means semi-structured interviews of ten professionals responsible for institution IT sectors. Analysis are presented a scenario in which IT governance can be characterized as a non-adopted practice and without planning for adoption. Aspects such as, lack of personnel, training, and planning of projects were observed as critical factors to IT governance implantation success. A bidirectional communication absence between IT and organizational management has led the institution to responsibilities dispersion and lacks horizontal integration with possible investments without adding value. The governance model identified was considered anarchic.

Suggested Citation

  • Rodrigo Franklin Frogeri & Daniel Jardim Pardini & Gustavo Rodrigues Cunha, 2020. "Information Technology Governance in a Higher Education Institution: An IT Professionals' Perception Analysis," International Journal of Human Capital and Information Technology Professionals (IJHCITP), IGI Global, vol. 11(1), pages 31-46, January.
    • Handle: RePEc:igg:jhcitp:v:11:y:2020:i:1:p:31-46
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    Cited by:

    1. Faozi A. Almaqtari & Najib H. S. Farhan & Hamood Mohammed Al-Hattami & Tamer Elsheikh, 2023. "The moderating role of information technology governance in the relationship between board characteristics and continuity management during the Covid-19 pandemic in an emerging economy," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-16, December.

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