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The Changing Importance of Critical Success Factors During ERP Implementation: An Empirical Study from Oman

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  • Hamed Salim Al-Hinai

    (Department of Applied Sciences, University of Sunderland, Sunderland, UK)

  • Helen M. Edwards

    (Department of Applied Sciences, University of Sunderland, Sunderland, UK)

  • Lynne Humphries

    (Department of Applied Sciences, University of Sunderland, Sunderland, UK)

Abstract

This study examines empirical evidence from a survey conducted in Omani organizations to determine whether the importance of individual CSFs varies across the ERP implementation life-cycle. The CSFs included in the survey were derived from a structured review of literature. Purposive sampling was used to select ERP stakeholders who had both experience and knowledge of ERP implementations. The survey data are analyzed and used to evaluate four hypotheses: Individual CSFs vary in importance across the ERP implementation life-cycle; The number of CSFs that are important increases across the ERP implementation life-cycle; Categories of CSFs vary in importance across the ERP implementation life-cycle; Technical CSFs are of less importance than other CSFs for successful ERP implementation. The data support the first three, but the fourth is rejected.

Suggested Citation

  • Hamed Salim Al-Hinai & Helen M. Edwards & Lynne Humphries, 2013. "The Changing Importance of Critical Success Factors During ERP Implementation: An Empirical Study from Oman," International Journal of Enterprise Information Systems (IJEIS), IGI Global, vol. 9(3), pages 1-21, July.
    • Handle: RePEc:igg:jeis00:v:9:y:2013:i:3:p:1-21
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