Benefits and Limitations of Technology in MFIs: Come to Save (CTS) Experience from Rural Bangladesh
Adoption of Information Technology (IT) in Microfinance Institutions (MFIs) has become one of the key indicators to improve operating efficiency and productivity of staff at all levels of the organization. Though the cost of investment in IT is a matter of concern, it has manifold benefits ranging from productivity improvement to socio economic development of the target clients. This paper focuses on the adoption of Point of Sale (POS) technology in MFIs and its benefits in operation, cost reduction and stakeholder relationship through an evaluation of a small-scale MFI, Come to Save (CTS), operating in Bangladesh. This paper reinforces that timely implementation of technology reduces cost of operation, attains economies of scale and increases outreach through increased staff productivity.
Volume (Year): 8 (2010)
Issue (Month): 2 (April)
|Contact details of provider:|| Web page: http://www.igi-global.com|
When requesting a correction, please mention this item's handle: RePEc:igg:jeco00:v:8:y:2010:i:2:p:54-65. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Journal Editor)
If references are entirely missing, you can add them using this form.