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Towards an Understanding of User Acceptance to Use Biometrics Authentication Systems in E-commerce: Using an Extension of the Technology Acceptance Model

Author

Listed:
  • Fahad AL Harby

    (University of Bradford, UK)

  • Rami Qahwajim

    (University of Bradford, UK)

  • Mumtaz Kamala

    (University of Bradford, UK)

Abstract

Security is an increasingly important issue for business, and with it, the need for authentication. The use of biometric systems for personal authentication is a response to the rising issue of authentication and security. As with any new technology, user acceptance is often hard to measure, thus, in this work, a study of user acceptance of a biometrics authentication system in e-commerce, such as online banking within the Saudi society, was conducted. The study examined whether Saudis are practically willing to accept this technology by involving 306 participants in a large scale laboratory experiment that actively tested a biometric authentication system in combination of a survey. The Technology Acceptance Model (TAM) was adopted as the theoretical basis to develop the research framework in which the model has proven its efficiency as a good predictor for the study’s application.

Suggested Citation

  • Fahad AL Harby & Rami Qahwajim & Mumtaz Kamala, 2010. "Towards an Understanding of User Acceptance to Use Biometrics Authentication Systems in E-commerce: Using an Extension of the Technology Acceptance Model," International Journal of E-Business Research (IJEBR), IGI Global, vol. 6(3), pages 34-55, July.
    • Handle: RePEc:igg:jebr00:v:6:y:2010:i:3:p:34-55
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    Cited by:

    1. Normalini Md Kassim & T. Ramayah, 2015. "Perceived Risk Factors Influence on Intention to Continue Using Internet Banking among Malaysians," Global Business Review, International Management Institute, vol. 16(3), pages 393-414, June.

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