IDEAS home Printed from https://ideas.repec.org/a/igg/jebr00/v12y2016i4p38-56.html
   My bibliography  Save this article

Adoption of Near Field Communication (NFC) for Mobile Payments in the UAE: A Merchants' Perspective

Author

Listed:
  • Mohanad Halaweh

    (College of Business Administration, Al Falah University, Dubai, UAE)

  • Hashem Al Qaisi

    (College of Information Technology, University of Dubai, Dubai, UAE)

Abstract

Near Field Communication (NFC) is one of the emerging technologies that enables mobile devices to wirelessly exchange data at short ranges. NFC technology has great potential, making it convenient to process payments through mobile phones. The aim of this research is to explore the challenges and factors which influence the adoption of the NFC payment system by merchants and retailers in the UAE. This paper presents the results of semi-structured interviews conducted amongst the UAE merchants and retailers. The analysis of data revealed a lack of knowledge, awareness and experience, from both merchants and retailers, about the NFC mobile payment system. Security, promptness and business sustainability were found to be important factors for merchants to contemplate before adopting the new technology. Furthermore, technology infrastructure, switching cost, availability and ecosystem complexity impeded the spreading of NFC mobile payment technology in the UAE market.

Suggested Citation

  • Mohanad Halaweh & Hashem Al Qaisi, 2016. "Adoption of Near Field Communication (NFC) for Mobile Payments in the UAE: A Merchants' Perspective," International Journal of E-Business Research (IJEBR), IGI Global, vol. 12(4), pages 38-56, October.
    • Handle: RePEc:igg:jebr00:v:12:y:2016:i:4:p:38-56
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJEBR.2016100103
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jebr00:v:12:y:2016:i:4:p:38-56. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.