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A Participatory Approach to Designing Decision Support Systems in Emergency Management

Author

Listed:
  • Pietro Baroni

    (Department of Information Engineering, University of Brescia, Brescia, Italy)

  • Daniela Fogli

    (Department of Information Engineering, University of Brescia, Brescia, Italy)

  • Massimiliano Giacomin

    (Department of Information Engineering, University of Brescia, Brescia, Italy)

  • Giovanni Guida

    (Department of Information Engineering, University of Brescia, Brescia, Italy)

  • Loredana Parasiliti Provenza

    (Department of Information Engineering, University of Brescia, Brescia, Italy)

  • Michele Rossi

    (Department of Information Engineering, University of Brescia, Brescia, Italy)

  • Marko Bohanec

    (Jožef Stefan Institute, Ljubljana, Slovenia)

  • Martin Žnidaršič

    (Jožef Stefan Institute, Ljubljana, Slovenia)

Abstract

This article presents a participatory design approach to Decision Support Systems, which is specifically built to face the socio-technical gap that often impedes DSS acceptability by end-users in real work environments. The approach has been experimented in two case studies in the field of health-related emergencies, namely earthquake and pandemic flu. The application of the approach and the results obtained are described with specific focus on the phases of requirement analysis and system evaluation.

Suggested Citation

  • Pietro Baroni & Daniela Fogli & Massimiliano Giacomin & Giovanni Guida & Loredana Parasiliti Provenza & Michele Rossi & Marko Bohanec & Martin Žnidaršič, 2014. "A Participatory Approach to Designing Decision Support Systems in Emergency Management," International Journal of Decision Support System Technology (IJDSST), IGI Global, vol. 6(1), pages 60-80, January.
    • Handle: RePEc:igg:jdsst0:v:6:y:2014:i:1:p:60-80
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