DSS-CMM: A Capability Maturity Model for DSS Development Processes
While DSS development methodologies and implementation research are abound in the DSS literature, a gap still exists in terms of the ability to provide a holistic conceptual structure for improving the management and development of decision support systems, the ability to capture and share understanding of key DSS development processes, and most notably, the ability to provide guidance for DSS development and process improvements. This paper proposes a Decision Support System Capability Maturity Model (DSS-CMM). The model leverages related DSS literature and input from DSS researchers and practitioners to identify pertinent DSS development processes and capability levels. From a theoretical perspective, DSS-CMM provides a meta-model for DSS development processes and represents the first maturity model specifically targeting DSS development. From a practical perspective, the model provides a framework for organizations to assess the capability level of their DSS development processes and devise process improvement initiatives to address any limitations with existing practices.
Volume (Year): 3 (2011)
Issue (Month): 4 (October)
|Contact details of provider:|| Web page: http://www.igi-global.com|
When requesting a correction, please mention this item's handle: RePEc:igg:jdsst0:v:3:y:2011:i:4:p:14-34. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Journal Editor)
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.