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Strategies for Improving the Efficacy of Fusion Question Answering Systems

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  • José Antonio Robles-Flores

    (ESAN University, Peru)

  • Gregory Schymik

    (Arizona State University, USA)

  • Julie Smith-David

    (Arizona State University, USA)

  • Robert St. Louis

    (Arizona State University, USA)

Abstract

Web search engines typically retrieve a large number of web pages and overload business analysts with irrelevant information. One approach that has been proposed for overcoming some of these problems is automated Question Answering (QA). This paper describes a case study that was designed to determine the efficacy of QA systems for generating answers to original, fusion, list questions (questions that have not previously been asked and answered, questions for which the answer cannot be found on a single web site, and questions for which the answer is a list of items). Results indicate that QA algorithms are not very good at producing complete answer lists and that searchers are not very good at constructing answer lists from snippets. These findings indicate a need for QA research to focus on crowd sourcing answer lists and improving output format.

Suggested Citation

  • José Antonio Robles-Flores & Gregory Schymik & Julie Smith-David & Robert St. Louis, 2011. "Strategies for Improving the Efficacy of Fusion Question Answering Systems," International Journal of Business Intelligence Research (IJBIR), IGI Global, vol. 2(1), pages 46-63, January.
  • Handle: RePEc:igg:jbir00:v:2:y:2011:i:1:p:46-63
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