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A Review of Business Intelligence and Analytics in Small and Medium-Sized Enterprises

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  • Marilex Rea Llave

    (University of Agder, Kristiansand, Norway)

Abstract

Business intelligence and analytics (BI&A) has become a cornerstone of many organizations in making informed decisions. Despite the importance of small and medium-sized enterprises (SMEs) to all world economies, research in BI&A focuses mostly on large enterprises. To aid in closing this gap, this study provides a comprehensive review of the literature sources in this domain. Through a systematic literature review, this study collects, categorizes, synthesizes, and analyzes 78 articles related to BI&A in SMEs. The research topics that are addressed include BI&A components and solutions, Mobile BI&A, Cloud BI&A, and BI&A application, adoption, implementation, and benefits. Further, the research gaps and suggestions for future research are presented to facilitate the progression of BI&A in SME research.

Suggested Citation

  • Marilex Rea Llave, 2019. "A Review of Business Intelligence and Analytics in Small and Medium-Sized Enterprises," International Journal of Business Intelligence Research (IJBIR), IGI Global, vol. 10(1), pages 19-41, January.
    • Handle: RePEc:igg:jbir00:v:10:y:2019:i:1:p:19-41
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    Cited by:

    1. Basile, Luigi Jesus & Carbonara, Nunzia & Pellegrino, Roberta & Panniello, Umberto, 2023. "Business intelligence in the healthcare industry: The utilization of a data-driven approach to support clinical decision making," Technovation, Elsevier, vol. 120(C).

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