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Assessing the Impact of Employee Commitment on Operational and Financial Performance in Higher Education Institutions

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  • Peace Kumah

    (Knutsford University, Ghana)

Abstract

This study aimed to assess how affective, normative, and continuance commitments affect the financial and operational performance of higher education institutions. The study employed a survey approach and gathered data from 314 employees across both public and private institutions in Ghana. Two multiple regression models were analyzed with the Statistical Package for the Social Sciences. The results revealed that affective commitment has a positive and significant effect on financial and operational performance. In contrast, the impact of continuance and normative commitment on financial and operational performance was not statistically significant. Therefore, the study concluded that only affective commitment significantly contributes to the financial and operational performance of higher educational institutions. Policymakers and human resource managers can use the findings of this study to improve institutional performance by emphasizing affective commitment.

Suggested Citation

  • Peace Kumah, 2026. "Assessing the Impact of Employee Commitment on Operational and Financial Performance in Higher Education Institutions," International Journal of Applied Management Sciences and Engineering (IJAMSE), IGI Global Scientific Publishing, vol. 13(1), pages 1-16, January.
    • Handle: RePEc:igg:jamse0:v:13:y:2026:i:1:p:1-16
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