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Use of Contact Form in Development of Prosumer Innovations

Author

Listed:
  • Elżbieta A. Wyslocka

    (Faculty of Management, Czestochowa University of Technology, Czestochowa, Poland)

  • Waldemar Szczepaniak

    (Faculty of Management, Czestochowa University of Technology, Czestochowa, Poland)

  • Renata Biadacz

    (Faculty of Management, Czestochowa University of Technology, Czestochowa, Poland)

  • Dariusz Wielgórka

    (Faculty of Management, Czestochowa University of Technology, Czestochowa, Poland)

Abstract

Operations of modern companies involve adjusting offered products and services to requirements and expectations of customers which are changing permanently. In order to keep up with expectations of consumers, they are engaged in production, promotion and consumption of co-produced goods or services. This article focuses on the phenomenon of inter-prosumption, that is cooperation consumer – Internet user and manufacturer through web pages to develop new or improve existing products, which is in this case taste of food products or their better packaging. Creating product innovation by engaged consumers requires good communication between them and the manufacturer. Such communication is often possible through a website and a contact form.

Suggested Citation

  • Elżbieta A. Wyslocka & Waldemar Szczepaniak & Renata Biadacz & Dariusz Wielgórka, 2018. "Use of Contact Form in Development of Prosumer Innovations," International Journal of Ambient Computing and Intelligence (IJACI), IGI Global, vol. 9(2), pages 67-77, April.
    • Handle: RePEc:igg:jaci00:v:9:y:2018:i:2:p:67-77
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    Cited by:

    1. Yimeng Jin & Fei Hu & Jin Qi, 2022. "Multidimensional Characteristics and Construction of Classification Model of Prosumers," Sustainability, MDPI, vol. 14(19), pages 1-21, September.
    2. Juan Guillermo Solarte-Montufar & Jhon Wilder Zartha-Sossa & Oswaldo Osorio-Mora, 2021. "Open Innovation in the Agri-Food Sector: Perspectives from a Systematic Literature Review and a Structured Survey in MSMEs," JOItmC, MDPI, vol. 7(2), pages 1-27, June.

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